Buying AC and DC drives for industrial motor applications is no cake walk. These are often big-ticket motor control products, and if you're not careful, you can end up spending way more time and money than you planned. The good new is there are some easy steps you can take to ensure that you're not only getting a quality product, but also buying from a trustworthy, affordable company.
Distributor Woes
Beware of distributors who seem to only be interested in selling you the next latest AC or DC drive. There are so many fly-by-night companies, and many distributors don't know the first thing about the motor control industry. So the first key to success in your search for motor control drives is to select a distributor carefully. Find a company that cares for its customers and can give you the personalized customer help you need for installation and application of the products you purchase.
Distributors that are worth their salt will maintain an open line of communication with the actual manufacturer of the product, so that you can get all the assistance you need from both sources.
AC and DC Drive Manufacturer Tips
You should also consider several crucial factors when choosing a manufacturer of AC and DC drives. Precision and lasting quality along with personalized customer care should be the foremost characteristics of the manufacturing company. Make sure you can actually speak with the engineers (or developers) directly to get assistance if necessary. Some industrial installation problems can be handled by phone or email, while others may actually require an in-house visit by an engineer. So consider whether or not the manufacturer offers FULL customer support and assistance before buying motor drives and accessories.
Very few manufacturers make it "easy" to contact them. Some might send you to one voice mail after another until you finally give up on reaching an actual representative. So if you find a manufacturer that offers personal customer care on a daily basis...then you've found a true jewel! Once you locate a quality ac or dc drive that meets your requirements, then contact the manufacturer directly to get a list of distributors in your local area. You'll get a feel for the customer service being offered when you make that call.
Quick Turnaround
Find a manufacturer and/or distributor that offers quick turnaround service for all products. The time it takes to ship your AC or DC drive can mean the difference between making production this month or not! Time is money...and the longer you have to wait on your product (especially when your equipment is shut down), then the more money you'll lose. So even if you order a cheaper motor control product, you could actually "lose" more money during the ordeal due to slow shipping or poor customer service.
These are just a few ideas to help you buy high quality AC and DC drives without wasting time and money. Also consider asking for references, checking websites of manufacturers and distributors, and reading the guarantees/warranties carefully. Use these tips to find the best ac and dc drives to maximize your profits!
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